Frequently Asked Questions
Everything you need to know about your BURGA order.
What kind of protection do BURGA phone cases provide?
We offer two types of cases: Snap and Tough. Our Snap cases are slim and stylish for basic protection, while our Tough cases feature a dual-layer design with a silicone interior and a hard shell exterior for maximum drop protection.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the US and EU. International shipping may take 7-15 business days depending on your location and local customs processing.
Do you offer a warranty on your products?
Yes, we offer a 12-month international warranty on all our cases. This covers any manufacturing defects or print issues. If your case breaks or the design fades, we will replace it for free.
Can I return my order if I change my mind?
Absolutely. We have a 30-day return policy. If you are not satisfied with your purchase, you can return the items in their original packaging for a full refund or exchange.
Are your cases compatible with wireless charging?
Yes, all BURGA phone cases are designed to be compatible with Qi wireless chargers and MagSafe technology, so you never have to remove your case to power up.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Klarna for flexible installment options.